How the Free Mezzo App Works with Ness Alarms

Discover how the Free Ness Mezzo smartphone App transforms your Ness Security alarm into a completely connected smart home hub. From real time security alerts and camera feeds we break down exactly how Mezzo works and when it sends alerts to keep you safe.

By Ruth McIlroy
2 min read
How the Free Mezzo App Works with Ness Alarms

Have you ever wondered how the Ness Mezzo App (available free on iOS and Android) actually works—and for which Ness alarms it sends alerts? Here we go into detail and take a closer look into its features:

What Mezzo Does

  • All-in-One Smart Home Control
    The Mezzo app is the mobile interface for Ness’s integrated smart-home system. It gives you control over:
  • Home security (like intruder alarm systems and zone monitoring)
  • Smart automation (turn on/off lights, set up scenes)
  • CCTV (view live camera feeds, recorded clips, pan/tilt control)
  • Front door interaction (answer through the app)
  • Energy monitoring (track real-time usage and off-peak usage patterns)
    MezzoGoogle Play
  • Mezzo on App store

Setup & Interface

The app includes a user-friendly wizard that guides you through setup—connecting it to your Ness Mezzo or Ness Bridge Ethernet Interface device and creating your cloud account. You can add devices (especially Z-Wave or Ness Two-Way Radio-Z devices) easily, using automatic detection and configuration.

Health & Emergency Alerts (“Help Alerts”)

The Mezzo app goes beyond just smart home controls—it can also be a safety tool:

 

Send Help Alerts with Location
You can trigger a “Help Alert” from the app, which sends your location and alert message to up to eight people—either via SMS or push notification to others using the Mezzo app.

Health Reminders & Inactivity Surveillance
The app supports: Medication reminders (“My Health”)

Inactivity monitoring (ideal for aged care or vulnerable users)
MezzoGoogle Play

Ness Mezzo- Compatible Devices & Systems that Trigger Alarm Alerts 

These Ness alarm panels and kits below  offer remote control and monitoring through the FREE Mezzo by Ness app when used with the Ness‑Bridge Ethernet Interface

Alarm System / Kit Alarm Features Mezzo App Compatibility (with Ness‑Bridge)
Ness D8XD Alarm Kit

8-zone hardwired system with keypad and siren.

When paired with the Ness‑Bridge Ethernet Interface, allows:

Remote arming/disarming

Home mode operation

Push notifications and live zone/panel status via the Mezzo app

 Yes – full remote control, push notifications, zone visibility
Ness DPlus Panel Series

Flexible multi-zone panels (starting at 8 zones, expandable to 32).

Supports both hardwired and wireless zones (with optional radio interface).

Compatible with remote operation through the Mezzo app—via the Ness‑Bridge

 Yes – remote control of multiple zones, flexible expansion
Ness D8Xcel / D16Xcel 4G Systems

Inbuilt 4G diallers for SMS communication; panels available as control panel only or in kits.

These are also compatible with the Mezzo app when paired with the Ness‑Bridge Ethernet Interface

 Yes – 4G communication + Mezzo app control via Ness‑Bridge

Summary At a Glance

Whether you're securing your home, looking after a vulnerable family member, or automating daily tasks — the Mezzo app puts control in your hands helping you stay connected, in control, and protected no matter where you are. When combined with one of our compatible Ness Alarm Systems, the Mezzo App turns your smartphone into a powerful personal security tool you simple cant afford to be without.